Is Deer Shed Festival 11 going ahead in 2021?
Yes, the new festival dates are 30th August – 1st July 2021 and we’ve already confirmed the full music line-up!
I didn’t request a refund for my 2020 tickets and instead decided to roll them forward to the postponed festival dates in 2021. Do I need to do anything?
Absolutely nothing! Your original tickets for 2020 are still valid for the re-scheduled dates in 2021.
What happens if the coronavirus pandemic affects the viability of the 2021 event?
The health and safety of our staff and attendees is the top priority and we will always act in line with public health guidance. If the event must be postponed again, you will be offered the choice of either a full refund or to transfer your tickets to any rescheduled dates.
I've ordered a ticket but can't find it. Should I freak out?
Nope! There’s no ticket issue too big for Eventbrite and The Ticket Sellers’ support teams. Follow the Eventbrite link if you paid for your tickets in full or call The Ticket Sellers on 0121 472 6688 if you opted for the ticket payment plan.
I can no longer attend the festival – can I have a refund?
As per our terms and conditions we cannot refund tickets.
Should I bring cash to the festival?
We recommend it. The vast majority of food and retail vendors deal in cash only. We do provide cash machines on-site, but please be aware that these will charge for withdrawals.
Is it a long way from the car park to the campsite? I've got loads of camping clobber.
No, not in comparison to most festivals. The car park and campsite fields are adjacent to each other. Inevitably as more people arrive you will have further to go so get here early if you are worried. We do however have a trolley hire service which most people tend to take advantage of.
Can we reserve some space in the campsite so that we can camp next to our friends?
No you can't. You will immediately get off on the wrong foot with your neighbours if you try to do this. Try to arrange arriving at the same time or alternatively camp further from the car park where there is much more space and you shouldn't have a problem.
We are coming in a campervan but our friends aren't, can we camp next to them?
Unfortunately not. The campervan/caravan/trailer tent field is separate from the tent camping field. Our local authority have concerns regarding motor vehicles and tents mixing so we have to limit this. However if you have a small utility tent you CAN erect this next to your caravan/campervan/trailer tent. See below.
Can we put up a tent next to our campervan/caravan/trailer tent?
Yes you can BUT it must be yours (not a friends) and it must be small (not exceed 4m square excluding guy ropes.)
Can my friend help me put up my tent or park up my campervan?
Only ticket holders can gain access to the campsite. We have many volunteers who will help you out if you are struggling.
Can I buy a day ticket for Deer Shed Festival, I only want to come on Friday/Saturday/Sunday?
Afraid not. We want you all weekend. In our experience the vibe always suffers at festivals which have a different audience on different days.
I'm not the camping type. Can I leave site at night and return in the morning?
Yep! You're free to come and go as you please. Just ensure you keep your wristbands (provided when your ticket is scanned upon first entry) on throughout the weekend. Our car parks are efficiently managed so you can get your vehicle out easily. Keep your car parking ticket in your car.
Can I enter site, set up the tent, leave to pick the kids up and then return?
Yup, same as above! Just don't leave valuables in an unattended tent, to ensure the festival is not an appealing prospect for thieves.
Can I bring my dog, he's really well behaved?
No pets, not even our sheepdog is allowed in.
How do I book workshops and activities?
To book a workshop or activity, simply head to the location (stated clearly on the map in the print programme and on signs around site). You can book onto activities each morning for the day ahead, meaning if you arrive late on Friday, you will still be able to book activities for Saturday. Sometimes popular workshops do become oversubscribed, but we try to flag these in the festival programme, and there will always be a fun alternative available.
Do you have electrical hook-up and chemical waste disposal for caravans?
Yes, you can purchase an electrical hook-up ticket here, and we have chemical waste disposal facilities available.